Complaints and Feedback

Submit your complaints or provide feedback to National Assistance Card team through our online form.

The National Assistance Card is committed to ensuring we listen and respond to everyone we engage with.

Your feedback helps us to improve the Card and the service we provide. We welcome your thoughts on what we're doing well and how we can do better.

Please provide any further details such as important locations, dates, staff names and any other relevant information to ensure we can respond appropriately.

Important: If you want us to contact you about this complaint you will need to provide contact details.

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*Please note: The National Assistance Card Service is owned by the Brain Injury Association of Tasmania.

Apply for the National Assistance Card

Applications for the National Assistance Card are now available online through the secure application portal.
How to Apply →